Privacy

1. Introduction

Greenspace Landscapes Limited (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.greenspace-landscapes.co.uk (the “Website”), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us through the Website, including your name, email address, phone number and any details included in your enquiry. We also collect limited technical data automatically when you browse the Website, such as IP address, browser type, operating system, pages visited and referring URLs.

3. How We Use Your Information

We use your personal data to respond to enquiries, communicate with you about our services, operate and improve the Website, monitor usage and performance, and comply with legal or regulatory obligations.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases: legitimate interests (responding to enquiries and operating our business), performance of a contract or steps taken at your request prior to entering a contract, compliance with legal obligations, and consent where required.

5. Cookies and Analytics

The Website uses cookies and similar technologies to ensure it functions properly and to understand how visitors use the site. We may use analytics services such as Google Analytics. You can manage or disable cookies through your browser settings; however, some parts of the Website may not function correctly if cookies are disabled.

6. Data Sharing

We do not sell or rent your personal data. Your data may be processed by trusted third parties who support the operation of the Website, such as Squarespace (website hosting and form submissions) and analytics providers. These third parties act as data processors and are required to protect your data.

7. International Data Transfers

Some of our service providers may process data outside the UK. Where this occurs, appropriate safeguards such as standard contractual clauses are used to ensure your personal data remains protected.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries and meeting legal, accounting or regulatory requirements. Data is securely deleted when no longer required.

9. Your Rights

Under UK GDPR, you have the right to access your personal data, request correction of inaccurate data, request erasure, restrict or object to processing, request data portability, and withdraw consent at any time where consent is the lawful basis for processing. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Data Security

We take appropriate technical and organisational measures to protect your personal data. While we take reasonable steps to secure data, no method of transmission over the internet is completely secure.

11. Children’s Data

This Website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at hello@greenspace-landscapes.co.uk or write to Greenspace Landscapes Limited, 140 Queensferry Road, Edinburgh, EH4 2BG.